Business Analyst
Employment Type: Contract
Position Summary
We are seeking an experienced Business Analyst to support technology initiatives by gathering and documenting business requirements, facilitating stakeholder engagement, and helping deliver software solutions that align with business objectives. The ideal candidate is an excellent communicator with strong analytical, documentation, and facilitation skills, and has experience working across cross-functional teams throughout the software delivery lifecycle.
Key Responsibilities
Elicit, analyze, and document business and functional requirements.
Facilitate workshops, meetings, and stakeholder discussions to gather requirements and validate solutions.
Create and maintain business analysis documentation, including use cases, process flows, and functional specifications.
Support requirements management and traceability throughout the project lifecycle.
Develop testing artifacts such as test scenarios, test scripts, and acceptance criteria.
Document complex business processes and provide recommendations for process improvements.
Create job aids, user documentation, and supporting materials.
Perform business process modeling and journey mapping to identify opportunities for optimization.
Collaborate with technical and business teams to ensure successful solution delivery.
Required Qualifications
5+ years of experience as a Business Analyst supporting software development or technology projects.
Strong experience in requirements elicitation, analysis, and documentation.
Excellent verbal and written communication, presentation, and stakeholder management skills.
Proven ability to facilitate workshops and lead requirements-gathering sessions.
Experience working within the software development lifecycle (SDLC).
Preferred Qualifications
Knowledge of User-Centered Design (UCD) principles.
Understanding of Business Architecture concepts.
Experience with business process modeling and journey mapping.
Familiarity with modern technologies and solution architectures.
Demonstrated ability to support technology adoption and business transformation initiatives.
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