Reporting to the Manager, Office Administration, the incumbent supports the day-to-day processes and systems for the Operation Support Office department.
Key Responsibilities
Provide comprehensive administrative support, including calendar management, meeting preparation, follow-up, and managing office supply orders.
Support invoice and expense management processes.
Prepare reports, format documents, and maintain accuracy and confidentiality for all departmental documentation.
Maintain and manage the departmental record-keeping system, ensuring compliance with records management practices and corporate retention schedules.
Manage incoming queries and act as a single point of contact for the input and output of documentation.
Conduct research on best practices and recommend enhancements to streamline and improve administrative processes within the assigned business unit.
Requirements
Undergraduate degree or college diploma in Business Administration, Finance, or a related field.
Approximately 3 years of administrative experience.
Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and general office automation tools. Experience using SuccessFactors (SAP) is preferred.
Strong organizational skills, time management, and the ability to effectively prioritize and manage multiple activities to meet deadlines in a fast-paced environment.
Demonstrated strong financial acumen and a self-motivated, independent work style.
Excellent verbal, written, and interpersonal communication skills with a commitment to high-quality customer service and relationship building.
Resourceful and creative in generating solutions, with a focus on continuous improvement.
