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Operations Agent

Montreal, Quebec

Posted: 02/05/2026 Employment Type: Contract Job Number: 8969

Job Description

Our client is seeking a detail-oriented and physically active Operations Agent to join their team. This role is critical in maintaining the security and integrity of banknote processing and distribution within a high-security environment.
Key Responsibilities:
  • Maintain dual custody and control of all banknotes and assets.
  • Prepare, ship, receive, and reconcile banknotes using high-speed equipment.
  • Examine parcels, resolve operational problems, and participate in controlled destruction of banknotes.
  • Enter accurate data into various operating systems.
  • Contribute to continuous process improvement and innovation.

Required Qualifications & Skills:
  • Education/Experience: High school diploma (with strong math skills) and relevant background in cash handling, banking, retail, or shipping/receiving.
  • Physical Ability: Proven ability to stand for extended periods and lift parcels weighing 5 to 24 kg.
  • Attention to Detail: Demonstrated ability to quickly learn strict custody procedures with a high level of accuracy.
  • Teamwork/Flexibility: Strong oral communication;ability to work effectively as a collaborative team member, prioritize tasks, adapt to rotating schedules, and work overtime.
  • Security: Must be able to obtain Reliability Status security clearance.
  • Proficiency in French is required.

Desirable Assets:
  • Knowledge of ISO standards.
  • Experience in processing and handling banknotes.
  • Familiarity with high-speed banknote processing systems.
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