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Production Support Analyst

Toronto, Ontario

Posted: 01/22/2025 Employment Type: Permanent Industry: IT/Software/Technology Job Number: 8135

Job Description

Our client is looking for an experienced Production Support Analyst to join an energetic and growing technical team that builds data intensive applications which support both business and technical projects enabling the Financial Markets division of our client's company to grow and innovate.
The team oversees every aspect of development and deployment of quantitative and technological solutions. This includes:

o requirements gathering to development, deployment,
o process automation,
o equipment purchasing - configuration and support
o building and maintenance of applications from scratch related to trading, quantitative pricing, risk management, IT, data management etc.

Responsibilities and experience required:

Previous experience in a Production Support Analyst role in a busy environment
Following up on emails/requests
Complete initial investigation
Respond to users/internal clients
Escalating requests as appropriate to development team
Able to use internally developed tools to investigate processes
Bring solid knowledge of Linux and Windows environments - highly preferred
Strong Shell scripting abilities
Well developed problem-solving, analytical/logical thinking abilities
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