Our client is looking for an experienced Production Support Analyst to join an energetic and growing technical team that builds data intensive applications which support both business and technical projects enabling the Financial Markets division of our client's company to grow and innovate. The team oversees every aspect of development and deployment of quantitative and technological solutions. This includes:
o requirements gathering to development, deployment, o process automation, o equipment purchasing - configuration and support o building and maintenance of applications from scratch related to trading, quantitative pricing, risk management, IT, data management etc.
Responsibilities and experience required:
Previous experience in a Production Support Analyst role in a busy environment Following up on emails/requests Complete initial investigation Respond to users/internal clients Escalating requests as appropriate to development team Able to use internally developed tools to investigate processes Bring solid knowledge of Linux and Windows environments - highly preferred Strong Shell scripting abilities Well developed problem-solving, analytical/logical thinking abilities