The Usability / User Experience Specialist is responsible for supporting the company's website, requirements gathering, presentation layer design (prototyping / wireframe), quality assurance, user support, technical documentation, user experience / usability testing, service level management, performance management and availability / capacity management.
RESPONSIBILITIES (included but not limited to): •Analyze, design and prototype new features for a wide range of solutions. •Assist with the front-end development of websites, mobile and business intelligence initiatives. •Identify the scope of work and provide estimates for User Experience (UX) and User Interaction (UI) activities. •Runs User Experience workshops to identify and qualify Personas. •Perform usability testing to ensure that end solution matches requirements. •Participates in design reviews. •Facilitate and incorporate usability testing feedback into solution designs. •Manage release control using leading practices. •Deliver designs from concept through to final product.
DELIVERABLES: UX Approach/Strategy Journey Mapping Personas Heuristic Analysis In person Customer Testing Low/High Fidelity Mock Ups Industry best practices design advisory services Accessibility adherence Other tasks as assigned
QUALIFICATIONS & EXPERIENCE: Mandatory: Previous experience of UX lead designer/ User Experience Specialist - 6+ years Preferred: Proven track record UX design lead for corporate software web applications. Able to develop wireframes in Figma.
•Experience with Adobe Creative Suite (Photoshop, Illustrator, Fireworks, Dreamweaver, Flash). •Experience with user interface guidelines and typical conventions for iPhone, Android, and/or Windows Phone. •Experience with designing prototypes using tools such as HTML5/CSS/CSS2/CSS3/JavaScript. •Experience with agile development methodology. •Excellent communication skills.
Education & Certifications •Computer Engineering / Computer Science degree or equivalent experience preferred. General •Demonstrated record of continuous improvement •User experience certification.
